Kurt T.

Operations Quality Manager @Dematic Mobile Automation

Grand Rapids, MI, US

OPERATIONAL QUALITY MANAGER / Dematic Corporation 11/2020 – Present Managed 5 - person team that supported plant and global initiatives for Mobile Automation• Supported and lead multiple cross functional teams to address customer, supplier and internal issues outlining quality needs and requirements.• Supported strategy and vision development with executive management and delivered/enforced to subordinate associates.• Worked with manufacturing engineer manages to define process robustness and need for points of inspections.• Developed and delivered multiple executive summaries and report outs on customer site issues and resolutions.• Collaborated with solutions engineering to clearly understand customer hard and soft requirements. Ensured this information made it to the production floor and supply base for proper and seamless execution, when and where applicable.(APQP development-ongoing)• Mitigated customer and organizational associated risk by advancing PPAP’s, APQP protocols, product procurement, development of existing machinery. and new equipment builds.• NPI -New product introductions.• Improved supplier performance metrics by defining expectations via developing a more robust Supplier Quality Requirements Manual (SQRM). Improved suppliers understanding of initial and ongoing expectations regarding documentation, product quality and delivery.• Collaborated with other department managers to develop and outline quality improvement needs and continuous improvement opportunities to resonate in reductions in the organizations P and L statement via data collection, analysis, and presentation.• Supported company vision and CI initiatives by actively participating weekly, monthly, quarterly meetings to needs review.