Kurt Schaefer

About Kurt Schaefer

I\'m a senior at the University of Minnesota in the College of Continuing and Professional…

Experience

1. Golf Services Honor Caddie

   Bearpath Golf And Country Club

   Apr 2016 — Present · Eden Prairie, MN, US

   Selected as 1 of 15 honor caddie representatives to serve as a positive role model for the caddie program after caddying for 3+ years, 120+ rounds of experience and 3 member recommendation letters sent directly to the caddie master • Collaborate with head and assistant golf professionals across functions to manage and prepare for over 50 major and complex tournaments throughout the summer, including the Ryder Cup and PGA tournament weeks• Ensured customer satisfaction for over 200 members and guests through professional communication, name recognition, and always displaying a positive attitude which increased company relations and membership loyalty that contributes to over in daily revenue • Train new employees on company policies, processes, and culture through shadowing and hands-on demonstration to ensure consistent service• Responsible for training new employees and managing new employee onboarding program by teaching them proper interpersonal, contentious, and time management skillsGolf Caddie – Level A and B April 2016 – April 2016• Earned promotion from entry B level caddie to more advanced A level caddie in the first 2 months based on a strong track record and customer recommendations achieved through positive reviews from members and outstanding customer service• Selected as one of 50 caddies at one of the most prestigious country clubs in the Midwest• Managed guest needs and wants, resulting in excellent feedback and increased customer satisfaction

Education

• University of Minnesota College of Continuing & Professional Studies

  Bachelor's degree

  2022 — 2026