Kurlan Barbosa

About Kurlan Barbosa

As a strategic Senior Operations Manager with a passion for continuous improvement, I bring a wealth of experience in operations optimization and strategic project management within the technology and logistics industry. My career has been marked by a relentless pursuit of excellence, demonstrated through my ability to lead large-scale projects and enhance operational efficiencies. My expertise extends to financial management and engineering system integration in the fast-paced landscape of multinational corporations. At the forefront of operations management, I have played a pivotal role in developing and implementing innovative process improvements. Recognized for my data-driven approach, I have been a driving force in the streamlining of operational processes, showcasing a commitment to safety and sustainability. My track record reflects an ability to maximize ROI and optimize team performance, ensuring organizational success and competitive advantage. Beyond managerial prowess, my leadership style is characterized by compassion and motivation. I excel in cultivating robust relationships with peers and stakeholders, leading diverse teams, and navigating complex challenges. I pride myself on striking a delicate balance between efficiency, innovation, and employee well-being. As a leader, I am dedicated to not only achieving key business outcomes but also fostering an environment of creativity and accountability in the dynamic landscape of global operations. A few of my career highlights include: • Directed the installation of LiDAR and RTLS technologies, reducing forklift incidents by 68%. • Boosted Safety Leadership Index by 12% and Leadership Behavioral Index by 10% through targeted initiatives. • Redesigned the conveyance system, eliminating 31K manual touches and elevating efficiency by 29%. • Expanded cross-trained team members by 120%, ensuring critical roles were always covered, reducing delays, and improving overall department flexibility.\"Innovation distinguishes between a leader and a follower.\" – Steve Jobs

Experience

1. Sr Operations Manager

   Amazon

   Jul 2023 — Present · Cincinnati, OH, US

   Responsible for all budgetary, people development and operations objectives. Responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound and Outbound operations.• Set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Education

• University of Tennessee, Knoxville

  Master of Business Administration (MBA), Business Administration and Management, General

  2016 — 2017

• Louisiana State University

  BSc, Petroleum Engineering

  2006 — 2011