Kurian Thomas

About Kurian Thomas

27+ years of experience in the IT services industry. Proven track record in strategy and delivery across global customer engagements - service delivery, program management, internal and GCC staffing, value creation and innovation initiatives, and vendor management. Adept at leading large teams and driving revenue growth and profitability for the organization.

Experience

1. Delivery Unit Head (Fs)

   HCLTech

   Sep 2014 — Present · Chennai, IN

   Portfolio of FS accounts across North America now, and APME earlier. P&L of the portfolioStrategy and new initiativesCustomer engagement and CSATGlobal Team, accountable for team upskilling, retention and development Accountable for the overall quality of delivery, operations and value delivered

Education

• The Linux Foundation

  Business Considerations for 5G with Edge, IoT, and AI

• ISACA

  CGEIT, Governance of Enterprise IT

  2012

• University of Calcutta

  Master of Business Administration (MBA), Marketing

  1996 — 1999

• Project Management Institute

  PMP, Project Management

  2004 — 2007

• AWS

  Strategies for Cloud Procurement

• St. Xavier's College

  Bachelor of Commerce (B.Com.), Commerce

  1989 — 1992

• The University of Queensland

  Design Thinking and Creativity for Innovation

  2021

• EXIN

  ITIL Foundation

• USMx, - Online learning from University of Maryland.

  Agile Leadership Principles and Practices

  2020 — 2020

Skills

• Service Delivery
• IT Service Management
• Data Center
• IT Management
• Program Management
• IT Operations
• Vendor Management
• Itil
• Management
• Project Management
• Outsourcing