Kunwardeep Singh
Scrum Master @WorkSafeBC
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WORK HISTORY
Scrum Master @WorkSafeBC
Toronto, ON, CA
Led daily stand-ups, sprint planning, reviews, and retrospectives to keep focus on delivery and team aligned on goals- Proactively identified and addressed blockers, helping the team maintain a steady delivery flow and reduce downtime during sprints- Acted as the main point of contact between the Scrum team and external stakeholders, ensuring clear communication on priorities, timelines, and deliverables- Supported the Product Owner with backlog grooming and prioritization, helping define actionable user stories and sprint-ready tasks- Tracked and analyzed flow metrics like velocity, burn-down charts, and team predictability to guide sprint planning and improve delivery accuracy- Improved team velocity by 60% over time through targeted process enhancements and continuous feedback loops- Drove a shift from bi-monthly to bi-weekly release cycles by refining Agile practices and reducing handoff delays—enabling faster delivery of business value- Maintained a team delivery predictability range of 90%–105%, supporting better stakeholder planning and trust- Managed conflicts and facilitated resolution sessions to maintain a collaborative, focused team environment- Served as Release Coordinator, working closely with cross-functional teams to align on release schedules, dependencies, and rollout plans- Stepped in as on call Incident Manager, coordinating rapid response efforts and leading post-incident reviews- Conducted incident response workshops and facilitated retrospectives to strengthen future readiness and reduce repeat incidents.
EDUCATION
Lambton College
Mobile Application Design and Development
Lambton College
Mobile Applications Design and Development
Army public school
High school
Lovely Professional University
Basic french
D.A.V.College Jalandhar
Master of Science - MS
Guru Nanak Dev University, Amritsar
Master's degree
DAV college Jalandhar
Bachelor in Computer Applications
ABOUT KUNWARDEEP SINGH
To utilize my experience and solve real life problems with innovative technology. I am a strong and committed individual who enjoys a challenge and learns quickly. With a passion for technology and a natural flair for building rapport, I\'ve dedicated my career to crafting digital experiences that make a difference. I possess a unique blend of creativity and analytical thinking, allowing me to understand user needs and transform them into tangible project requirements. I\'ve had the privilege of collaborating with cross-functional teams, including designers, developers, and stakeholders, to deliver successful projects from conception to launch. I excel in fostering a collaborative environment, where diverse perspectives are valued and contribute to creating exceptional user experiences.
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