Kunika Thakur
Assistant Front Office Manager
- Role
- Assistant Front Office Manager at Sofitel Mumbai Bkc
- Location
- Shimla, HP, IN
- LinkedIn followers
- 500 followers
About Kunika Thakur
With a proven track record at JW Marriott Mumbai Sahar, Conrad Bangalore and The Ritz Carlton Bangalore, I excel in strategic leadership and analyticalproblem-solving, enhancing guest satisfaction and operational efficiency. Skilled in Opera, ONQ and MicrosoftOffice, my expertise in VIP guest relations and team mentorship drives significant improvements inservice excellence and revenue growth. Keen understanding of the Hotel\'s Customer-Centric BusinessStrategy. Proficient in Front Office and Food and Beverage Service to deliver memorable guestexperiences by customizing products as per guest instructions on sustained basis. Adept at handlingcustomer queries and complains tactfully and providing best solutions for enhancing customersatisfaction. Ability to build brand consistently and an eye for detail leading to highest levels of servicesand quality standards driving business performance.
Experience
Assistant Front Office Manager
Feb 2026 — Present
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