Kunchok Dorjee
Senior Customer Success Manager at Darktrace
- Role
- Senior Customer Success Manager at Darktrace
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Kunchok Dorjee
As a Customer Success Manager, I’m passionate about building strong, trust-based relationships with clients. My approach is centered around understanding each customer’s unique needs, aligning on their definition of success, and helping them achieve meaningful outcomes at every stage of their journey.From onboarding through renewal and expansion, I focus on delivering value, driving adoption, and ensuring customers feel supported, heard, and empowered. I act as a connector between the customer and internal teams, turning feedback into action and strategy into results.
Experience
Senior Customer Success Manager
Sep 2024 — Present · New York, NY, US
Education
Syracuse University - Martin J. Whitman School of Management
Master of Science - MS
Syracuse University - Martin J. Whitman School of Management
Bachelor's degree
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