Kunal Wadia

About Kunal Wadia

A creative, passionate & ever-curious design professional with a long history of crafting delightful user experiences. A seasoned IT professional with 20+ years of rich & versatile experience in User Experience Design, Product Management, Team Building and Leading Projects to delivery that result in Customer Delight.An HFI-Certified Usability Analyst™ (HFI-CUA™) integrating Design Research, User Centred Design, Brand Management, Visual Design and UI Engineering to deliver impactful user experiences that meet client’s business goals.A SCRUM ALLIANCE® Certified ScrumMaster® (CSM) and an advocate of Lean UX & Design Thinking principles, influencing Design Processes that result in transformational outcomes.Specialities: • Drive UX-led product thinking & help organisations to establish various Design Practices• Identify, manage & drive Customer Experience initiatives• Act as a change agent in driving business growth• Design Thinking Leader & UX Strategist• Usability Researcher & Analyst• Process Transformation Evangelist• Trainer, Mentor & Life Coach• Sell usability & design as a service to internal stakeholders, clients & associates• Analyse business processes to identify challenges & create relevant solutions• Conduct workshops with the stakeholders & clients on the Product Design & Task Flow Analysis• User-centred Design, Usability Analysis, Visual Design & Information Architecture, Usability Testing, UI Engineering• Creative direction & development, Product Design & Management• Project Management, Process Management, Client Account Management, Team Management• Branding, Promotion, Content Marketing• Design Recruiter & Skill-pool cultivator

Experience

1. Director, Design

   RWS

   Jun 2020 — Present · Navi Mumbai, IN

Education

• Arena Multimedia (A division of Aptech Limited)

  Advanced Diploma in Multimedia (ADIM), Graphics Design, Web Design & Front-end Development, Animation, Audio & Video

  1998 — 2000

• Guru Harkrishan Public School, Indore

  Higher Secondary Certificate, [Physics, Chemistry, Mathematics]

  1985 — 1994

• Human Factors International

  Certified Usability Analyst (HFI-CUA™, User-Centered Analysis, Effective Web & Application Design, Usability Testing

  2011 — 2011

• Stanford University Graduate School of Business

  Design Thinking : From Insights to Viability, Business Innovation through Design Thinking & Lean Startup

  2019 — 2019

Skills

• User Interface
• Product Communication
• Communication Skills
• Process Management
• Graphic Design
• Account Management
• Change Management
• Strategy
• Front-End
• Client Account Management
• Marketing
• UI Engineering
• Heuristic Evaluation
• Business Process Improvement
• User-Centered Design
• User Experience Design
• Business Analysis
• Web Analytics
• Usability Engineering
• Advertising
• Resource Management
• User Interface Design
• Online Advertising
• Customer Experience
• Program Management
• Creative Direction
• Content Management
• Usability Analysis
• Marketing Communications
• Web Project Management
• Information Architecture
• Agile Project Management
• Cross-Functional Team Leadership
• User Experience
• Marketing Strategy
• Interaction Design
• Mobile Applications
• Usability Testing
• Web Design
• Strategic Planning