Kunal Sarkar
General Manager Retail Operations & Manager Mall Marketing, Leasing & Franchising @Forum Group
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WORK HISTORY
General Manager Retail Operations & Manager Mall Marketing, Leasing & Franchising @Forum Group
Kolkata, IN
Lead end-to-end operations for 16 premium retail stores: SOP enforcement, staff grooming, training and audit complianceArchitect and execute mall marketing strategies: space-sell deals, digital/social campaigns and event activations that lifted footfall 30% during peak seasonsDrive mall leasing & franchising strategy: sourced, negotiated and closed, increased the non-rental revenue by 15%.Own departmental budgets, P&L targets and KPI dashboards—delivered 18% YoY revenue growth and improved profit margins by 12%Cultivate strategic vendor/agency alliances; pioneered barter campaigns.
EDUCATION
Jadavpur University
Bachelor's of Physical education
The University of Burdwan
Bachelor of Science - BS
IISWBM
PGDSM
Rupnarayanpur hindustan cables high school
10 Th Standard
SKILLS
ABOUT KUNAL SARKAR
Retail is more than transactions—it’s about crafting memorable experiences, curating the right tenant mix and maximizing asset performance. With 16+ years leading operations, marketing, leasing and franchising in premium malls and multi-outlet retail chains, I blend strategic vision with hands-on execution. In my current role, I oversee: 1. Operations of 16flagship retail outlets, enforcing SOPs, staff development and P&L targets 2. Mall marketing & branding: space-sell negotiations, digital campaigns and seasonal activations 3. Leasing & franchising: Negotiated with multiple brands, boosting non-rental income. Vendor & agency partnerships: introduced barter collaborations. I thrive at the intersection of process discipline, creative activation and commercial strategy. Let’s connect if you’re passionate about elevating retail ecosystems or exploring collaborative mall-brand initiatives.
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