Kunal Mitra
1x AWS, 5x Azure and hashicorp certified terraform associate,1x splunk certified, Microsoft certified trainer
- Role
- Senior Support Engineer at Microsoft
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Kunal Mitra
As a seasoned support engineer with over 7 years of experience working on the Windows platform, I have gained extensive knowledge and skills in troubleshooting complex technical issues, providing solutions and delivering exceptional customer service.Throughout my career, I have developed a passion for cloud technology and have earned multiple certifications in this area, including Azure fundamentals,Microsoft Azure Administrator. These certifications have allowed me to expand my expertise and better serve customers who are migrating to the cloud or already have a cloud presence.In my current role as a Support Engineer at Microsoft I provide technical support to customers with Windows-based environments, ensuring that their systems are running efficiently and effectively. I have developed expertise in areas such as server administration, OpenSSH,windows subsystem for linux and performance issues which has enabled me to provide effective solutions and resolve complex issues quickly.Working as a support engineer has taught me the value of customer satisfaction, and I always strive to exceed their expectations. I have strong communication and interpersonal skills, which enable me to build strong relationships with customers and colleagues alike.I am always looking for opportunities to learn and grow professionally, and I believe that my experience and certifications make me an asset to any team. If you are looking for a dedicated support engineer with a passion for cloud technology, please do not hesitate to reach out to me.
Experience
Senior Support Engineer
Jun 2024 — Present
Education
Indira Gandhi National Open University
Bachelor of Arts - BA, English Language and Literature/Letters
2018 — 2020
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