Kunal R.

Digital Solutions Success Manager | Customer - Onboarding, Adoption, Retention & Growth | Agile Leader | SaaS | PaaS | Ex-Kore.ai, TCS, WIPRO

Role
Senior Manager - Digital Solutions Success Manager at HCLTech
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Kunal R.

A professional with 7+ years of experience in customer success and other customer facing role directing enterprise and SMB accounts. Subject matter expert in driving customer onboarding, adoption, retention, growth, client relationship management, business development, increasing Annual Recurring Revenue (ARR) through upsell / cross-sell, Net Revenue Retention (NRR), customer lifecycle management, Churn reduction and ensuring successful implementation of AI solutions and assisting solution strategy. Adept at cross-functional collaboration to deliver exceptional customer experiences.Feel free to connect with me at k••••••••@gmail.com

Experience

  1. Senior Manager - Digital Solutions Success Manager

    HCLTech

    Feb 2026 — Present

Education

  • Great Lakes Institute of Management

    Post Graduate Diploma in Management

  • Karunya Institute of Technology and Sciences

    B.Tech, Electronics and Media Technology

    2011 — 2015

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Kunal R. — Senior Manager - Digital Solutions Success Manager at HCLTech in Bengaluru, KA, IN | Unifers