Kunal Zalpuri

About Kunal Zalpuri

Overall 12+ years of experience with leading E-Commerce players & Technology, in Development, Organization and catalog Management of information-rich and accurate Product Catalogues of various categories.Profound experience in creating and enriching product catalogs with richness of information and accuracy of data (text, images, videos, variations etc.), which in turn influenced the product discovery and improved sales of all the products handled. Strong experience in organizing Product Catalog Records (PCRs) by defined relationships and associated variations, which helped end customers in making well informed purchase decisions there by improving Search & Discovery aspects of products and related variations. Implemented & Enhanced SOPs(Standard Operating Procedures) for Product Catalog Quality Assurance, to ensure every product is described with complete, unambiguous, structured, accurate, unique and correctly normalized set of data.Have handled responsibilities on Seller Management in B2B Scenario which included Seller Negotiations on verifying the sellers in the Marketplace w.r.t Quality checks, within defined Turnaround Time (TAT).Strong experience in vendor and stakeholder management with analysis of work and presentation of data on call and over emailsHave been a key member in the Catalog Quality Operations teams, which audited different product catalogs across categories, unearthed data quality issues, deep dived to understand root cause of the issues and come up with corrective and preventive actions. Instrumental in developing training plans and training Quality Assurance teams, to enable catalog improvements at scale through educating them on Audit scope, effectiveness and efficiency and also guiding them on pro-active data enrichment of the product data. Sound knowledge in MS Excel, MS Word, MS PowerPoint, Lookups, Data Filtering and Data Analysis using Excel Formulas and simple Excel Marcos.

Experience

1. Vendor Consultant

   Amazon

   Oct 2022 — Present · Bengaluru, IN

   Vendor Management: Work with vendors to ensure a reliable and operationally effective flow of products, across the globe to deliver to their requirements• Work directly with the Category team to ensure the overall health of the processes is good• Work with internal teams to help drive tools and process improvements that affect vendor management workflows.• Analytics and reporting to the leadership team by looking at the trend YoY & MoM based in the vendor• Involved in discuss operational issues, preparation of WBR / MBR/ QBR report for them which would help Stakeholder to understand the trends and further steps for the overall category that needs to driven• Accountable for product management for high priority accounts across PAN EU• Establishing the parameters that will help the vendor to analysis the product demand for different seasons and upcoming events scheduled• Focused on the driving their NET PPM (Pure Profit Margin) for products by negotiation of funds for deals• Driving a niche project on grouping of different variation of items together• Involved in performing QC for the reports generated by the associate before the reports gets delivered to the cross functional team• Driving the initiative of knowledge transfer with in the cross-functional team, to build a repository for enhanced process development help with minimum guidance• Involved in developing guidelines and SOPs to process suggested catalog improvements with high levels of accuracy and productivity and to improve overall process• Involved in QA process and coaching/Training of the team members• Achieving operational excellence and play a pivotal role in achieving the program delivery to Org.• Responsible in defining a comprehensive quality management strategy aligned with business goals

Education

• Alliance Française de Bangalore

  French Language, French Language and Literature

  2014 — 2014

• Bangalore University

  Master of Business Administration (M.B.A.), Business Marketing Management and Human Resource Management

  2011 — 2012

• Seshadripuram First Grade College (S.F.G.C), Bengaluru

  BBM, Marketing/Marketing Management, General

  2007 — 2010

Skills

• Management
• Team Building
• Strategic Planning
• Microsoft Excel
• Negotiation
• Brand Management
• Marketing Strategy
• Customer Relationship Management (Crm)
• Talent Acquisition
• Business Strategy
• Sales
• Crm
• Team Management
• Customer Service
• Sourcing
• Vendor Management
• Competitive Analysis
• Marketing