Kunal Srivastav
Associate Director - Head of Infra Operations @ Altius | Ex Airtel | Ex Indus Towers | MBA | IIML alumnus
- Role
- Head-enterprise Wireless Assurance at Airtel Business
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kunal Srivastav
Operations leader with over 15 years of experience in driving service assurance, process optimization, and operational excellence. Currently leading wireless assurance at Airtel for B2B customers, focusing on delivering seamless network reliability by enhancing SOPs and enabling innovative product management strategies. Known for leveraging data analytics and digital transformation to support decision-making and improve operational workflows. Previously led infrastructure operations at Airtel & other Tower Cos, contributing to efficient energy management and O&M initiatives. A results-oriented professional committed to enhancing network availability and ensuring customer satisfaction through collaborative approaches. Dedicated to fostering continuous improvement and innovative practices within the telecom industry.
Experience
Head-enterprise Wireless Assurance
Aug 2024 — Present · Gurugram, IN
Education
UCER, Greater Noida
B.TECH, Electronics & Communication (2005-2009)
2005 — 2009
Narsee Monjee Institute of Management Studies, Mumbai
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
2018 — 2020
Indian Institute of Management, Lucknow
Executive Program, Product Management
Skills
- Service Delivery
- Bss
- Management
- Gsm
- Procurement
- 2g
- Team Management
- Vendor Management
- Telecommunications
- Sdh
- Employee Engagement
- Pre-Sales
- 3g
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