Kunal Shah

About Kunal Shah

Working as a Senior executive in IT & Healthcare industry, I have developed “big picture” insights into the requirements for building and growing a successful organisation. My name is Kunal Shah, and I have worn a lot of hats taking missions to successful outcomes. That includes startups that went from blank slates to high-performing, successful concerns. Areas I have worked in include brand development, design, architecture, analytics, sales and business development, strategy, process improvement, implementation and helping clients learn products, taking products from contract closings to installing, deploying and support. Besides C-Suite executive positions, I have a successful track record as a director, division head, channel head, and sales head. Success has hinged on products that are easy to use, that offer great customer support and relations, structured implementation, innovations and timely updates. Doing all of that results in the highest goal – customer satisfaction. Working with IT industry I have significant experience in the healthcare, investments, finance, CPG with product management & consulting, and I have worked coast to coast as well as globally. Along the way, I have generated double-digit revenue and licensing growth, double-digit net profits, and consistent customer satisfaction levels in excess of 90 percent. A key element in these successes is employee engagement. I stress open and innovative environments that empower teams to come up with new and innovative solutions for our customers by relating to them. I also believe that most employees will excel if you work with them. That minimises turnover through attrition and termination. Meshing all of these philosophies generates strategies that outperform the competition, provide outstanding value for the customer, and bring positive recognition to the company.

Experience

1. Consulting, Pm, Analytics, R & d, Strategy, IT Systems (IT, Pm, Ops)

   Aapa

   Aug 2017 — Present

   Responsible for overall strategic consulting, Analytics and management, User Experience, IT Management & Systems. Work with multiple cross functional teams, resources and management to enhance customer experience, quality, care while maintaining qualitative aspects of the business (Analytics, Risk, Management, Quality Assurance, and Quality Control).(SaaS, Mobile, Apps, Portal, ERP, CRM, Automation).Digital Marketing, Cloud, ESP, CRM, AI, BI, Integrations, Strategy, Planning, Implementation, Execution, Ownership, Business Process Improvement, Performance & Time ManagementEstablished a shared vision among product stakeholders by building consensus on priorities and features leading to launch and execution. Specify and research initiatives with extreme detail.Maintaining qualitative aspects of the business Planning, Analytics, Dev, Risk, Management, Quality Assurance, and Quality Control.Lead ideation, technical development, and launch of new features and initiatives.Agile project management focuses on continuous improvement, scope flexibility, team input, and delivering essential quality products. Responsible for managing scope, cost, quality, personnel, communication, risk, procurement and moreUtilized strong communication & consulting approach to lead projects, analytics, vendor & research management, and building strategic alliances that significantly drive revenue and reduced company expense.

Education

• Gujarat University

  Bachelor of Commerce, Bussiness Management, Accounting, Statistics

  1994 — 1997

• St. Xaviers High School Mirzapur, Ahmedabad

  High School, Mathematics

  1982 — 1994

Skills

• Sales Management
• Team Leadership
• Healthcare Management
• Program Management
• Revenue Cycle
• Product Management
• Sales & Marketing Leadership
• Business Intelligence
• Hl7
• Strategy
• Marketing
• Cross-Functional Team Leadership
• Electronic Medical Record (Emr)
• Emr
• Consulting
• Sales&Marketing
• Product Marketing
• Medical Education
• Erx
• Customer Service
• Patient Portal
• Hospitals
• Team Management
• Account Management
• Healthcare
• Mobile Applications
• Start-Ups
• Management
• Leadership
• Business Strategy
• Cloud Computing
• Business Development
• Customer Relationship Management (Crm)
• Product Development
• Healthcare Information Technology (Hit)
• Training
• Pre-Sales Consulting
• Technology Services
• Marketing Strategy
• Sales