Kunal Ramteke
Transforming Businesses Through Salesforce Innovation | Engagement Delivery Manager with 14+ Years of Proven Results | Driving Revenue Growth & Operational Efficiency | Working @ Salesforce India
- Role
- Engagement Delivery Manager at Salesforce
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kunal Ramteke
Professional Summary - Program & Product Management enthusiast with ~14+ years of experience in managing clients, cross functional teams, formulating strategies, roadmaps, & plans for conceptualizing, launching products and solving business challenges through technology- Proven success in taking independent ownership of product development lifecycle with skills in liaising with various stakeholders during the course of product development, detailed level design & development to ensure that optimal resolutions are achieved and created user stories and maintained product backlog- Expertise in providing technology consultancy and creating robust solution in alignment with client requirements- Project Management: managing IT projects including scope, estimating effort & timeline, executing project roadmap; driving timely project delivery, tracking project progress, highlighting risks and driving mitigation- Competencies in influencing the direction of the company by identifying opportunities in large, rich data sets and creating and implementing data-driven strategies that fuel growth including revenue and profits- Skilled in understanding technologies and mapping new product introductions with claims to act as a bridge between the R&D teams and innovation teams- Keen strategist with capabilities in management focusing on maximizing customer satisfaction, process compliance and quality; comprehensive experience in leading teams & multiple projects- Ambassador of change with expertise of successful business process re-structuring, implementation of business solutions in organizations through thought leadership and technical expertise- Proven excellence in mapping client’s requirements, designing the customized solutions; strong Customer Centric Approach and motivated to deliver quality results.Area of Expertise :Business Analysis Requirement Eng./ Elicitations Product ManagementStakeholder Management SDLC Delivery ManagementCommunication Cross-Functional Coordination Process ExcellenceProblem Solving Salesforce CRM Business ModellingGap Analysis & Prototyping Scrum/Agile Methodologies DevOps CI/CD PipelineDesign Thinking Journey Maps Workshops
Experience
Engagement Delivery Manager
Mar 2024 — Present · Mumbai, IN
Working as an advisory role for implementing the best practices across four different projects from Governance perspective- Part of the Governance team working on a huge Program of near about 15Cr INR from the BFSI sector- Implementing process improvements that enhance efficiency and effectiveness, leading to better project outcomes- Coordinating with internal teams to allocate the right resources and skills for each project- Working with clients to understand their strategic goals and aligning project deliverables with those objectives- Continually refined and evolved agile processes for predictable and rapid software delivery resulting in hitting 99% of project deadlines- Addressing and resolving project-related issues promptly to minimize impact on the deliverable- Providing regular updates and reports to clients and internal stakeholders on project progress, performance and issues- Ensuring that the quality of deliverables meets the agreed standards and specifications- Contributing to revenue growth through upselling additional services or identifying new business opportunities.Sets of Tools Used: Jira, Confluence, Draw.io, Lucid Chart, Slack, Gmail etc.
Education
St Francis D'assisi high School Borivali West
High School, High School/Secondary Certificate Programs
1992 — 2002
Gokhale Education Societys Shri Bhausaheb Vartak Arts Science and Commerce College M H B Colony Gorai Road Borivli West Mumbai 400 091
Bachelor's Degree, BSc IT
2007 — 2009
Thakur Educational Trusts Thakur Shyamnarayan College of Eduction & Research Thakur Village, Kandivli (E) Mumbai 400 101
Master of Business Administration (MBA), Management Information Systems, General
2013 — 2015
Skills
- Vmware Server
- Vmware Esx
- Vmware Infrastructure
- Windows Server
- Dhcp
- Active Directory
- Cloud Computing
- Citrix
- Vmware
- Servers
- Windows
- Infrastructure
- Itil
- IT Service Management
- Requirements Analysis
- Business Analysis
- Requirements Gathering
- Application Support Management
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