Kunal Pimpalkar
Helping business to run smothly using technology.
- Role
- Senior Assistant at Synopsys Inc
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Kunal Pimpalkar
Experienced Technical Support Specialist demonstrated history of working in IT industry for various domain. Skill in Multi Cloud,Web content management, programming language & Databases and open source tools.Dedicated and detail-oriented Technical Support Specialist with over 7+ of experience in delivering top-notch technical assistance and troubleshooting across diverse platforms. I thrive on solving complex problems and enhancing user experiences, ensuring that technology serves its intended purpose seamlessly. Expertise:Proficient in diagnosing and resolving software platform issues. Skilled in customer service and communication, translating technical jargon into user-friendly terms. Experienced in supporting various operating systems, applications, and networks. Strong knowledge of Salesforce CRM systems, Zendesk,Service now and Cloud platform. ITIL service management. Web publishing tools like wordpress and Content management system. Professional Highlights:Successfully managed and design cloud platform, achieving a first-contact resolution rate. Led training sessions to empower users and improve software adoption. Collaborated with cross-functional teams to enhance product functionality based on user feedback. Continuous Learner: I’m passionate about technology and continuously seek to expand my knowledge through certifications and hands-on experience. My goal is to stay ahead of industry trends to provide the best solutions to clients.🤝 Let’s Connect: I’m always open to networking and discussing the latest in tech support and customer experience. Feel free to reach out!
Experience
Senior Assistant
Jan 2026 — Present · Pune Division, IN
Education
All Saints Central High School
High School Diploma, Science/ Maths
Savitribai Phule Pune University
Bachelor of computer science, Computer Science
2014 — 2017
Progressive Education Society's Modern College of Engineering
Bsc computer science, Computer Science
2014 — 2017
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