Kunal Pachauri
Product Support Engineer at Euler Motors specializing in Electric Vehicles
- Role
- Product Support Engineer at Euler Motors
- Location
- Agra, IN
- LinkedIn followers
- 500 followers
About Kunal Pachauri
At Euler Motors, my role as a Product Support Engineer centers on enhancing electric vehicle reliability and customer satisfaction. Through diligent fieldwork and adept problem-solving, we\'ve improved vehicle uptime and streamlined adherence to service level agreements. My academic background in electrical engineering fortifies my ability to diagnose and resolve intricate product issues. Our customer training initiatives, which I lead, have significantly boosted user competency and product care, directly contributing to heightened client contentment. Leveraging my specialized knowledge in electric vehicles and lithium-ion batteries, acquired at Dayalbagh Educational Institute, I am dedicated to pioneering customer-focused innovations that propel the industry forward.
Experience
Product Support Engineer
Sep 2024 — Present · Delhi, IN
Diagnosed and solved customer issues efficiently, ensuring high service quality and adherence to SLAs.• Conducted regular field visits to identify and resolve product-related issues, leading to increased uptime of vehicles.• Provided training to customers on proper product/system use and maintenance, enhancing customer satisfaction and product knowledge.
Education
Dayalbagh Educational Institute, Agra
Diploma in engineering
2020
Dayalbagh Educational Institute, Agra
Diploma in engineering
2020 — 2023
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