Kunal Mishra
Senior Consultant @Toronto Hydro
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WORK HISTORY
Senior Consultant @Toronto Hydro
Toronto, ON, CA
Supervised and oversaw deployment of Open Text solutions Livelink(budgeted ~1.5mil USD),9.7/ 10.5 to Content Server 21.3 upgrade/ OpenText CORE workflows (replacing ADP Payroll) xECM Integration with TH Engineering Dept, EDM/ InfoArchive (Data governance, Archiving/ Legacy ApplicationDecommission, Security clearance, RM), Archive Center/ eRCF/ SAP VIM SAP SuccessFactorsIntegration(HR)/ Capture Center – KOFAX Capture to Total Agility7.10 (KTM scripting using.NET framework, Document classification & Data Extraction, Processing design & Business rules Implementation, Forms management (precisely),Scanner engines, configuration of Export connector and customization) Organized formulating, executing, and consolidating ECMLivelink Cloud solutions including working on custom Livelink OScript-based eRCF WorkflowManagement solutions (rollout HydroIQ) for Customer Care & Billing, ADT to CORE (for Finance, Legaland HR Payroll based functions), rolling HR Claim Management, Brava Intelligent Viewing/ Blazon,Custom ECM WorkFlow (Answering Modules).• Managed end-to-end Project Implementation (budgeted CAD) using *Scrum/ Agile* framework of BMC REMEDY HELIX ITSM version 11.x and 20.x and DISCOVERY IT Asset Management •Ran POC Implementation of MS AI Copilot Enterprise offering as part of conducting RFP Microservices 2024 initiative (Criteria response scope, client references, pricing, scalability/ suitability) prepared, designed & developed SOW, PSD•PMI volunteer for beta testing rollout of PMI-AI Infinity tool for PMO team (powered by GPT4o – Omni) within TH instrumental for Document generation, Prompt Library Indexing, PM Template & Checklist augmentation (conduct agile ceremonies like Release train planning, Streamline sprint planning, retrospectives, activity tracking) toolset used for Business Analysis•Rolled out GenAI-based Chatbot services (Ignio), Toronto Hydro\'s intranet (PluggedIn) as part of service modernization efforts
EDUCATION
Orissa Engineering College (OEC)
Bachelor of Engineering - BE, Mechanical Engineering
Kendriya Vidyalaya
Senior Secondary, Senior Secondary - Science
ABOUT KUNAL MISHRA
Transformational Technical Leader and Strategic Project Manager with 20+ years of expertise in driving cloud-first strategies, leading high-performing teams, and delivering complex computing platforms and solutions. Proven track record in planning, architecting, deploying, and managing enterprise cloud solutions, with a strong focus on risk and compliance. Skilled in modern enterprise software development, and agile development methodologies. Experienced in leading cross-functional teams, developing content for communications and reporting, and collaborating with business offices and product managers. Domains include Banking & Financials, Utilities, Technology Products & Services, IT Enabled Services, and Electronics & Manufacturing. Dedicated to simplifying complex technical concepts, fostering stakeholder engagement, and delivering impactful solutions that align with business objectives.
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