Kunal Lokhande
Team Lead at Connectx Global Solutions
- Role
- Sales Team Lead at Connectx Global Solutions
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kunal Lokhande
With over a decade of professional experience, I specialize in B2B sales, client…
Experience
Sales Team Lead
May 2024 — Present · Mumbai, IN
Compliance and Quality Assurance: Conducted regular checks on facility, employee work, and service levels to ensure adherence to company and industry standards.Performance Management: Established and tracked key performance metrics to identify areas for improvement and drive continuous growth.Operational Efficiency: Managed daily operations to optimize efficiency, resulting in improved revenue generation and higher customer retention rates.Customer Satisfaction: Implemented efficient service delivery strategies and streamlined center operations to enhance customer satisfaction.Team Management: Successfully managed a diverse team, improving overall performance through effective training and support.Innovation and Improvement: Implemented innovative operational strategies to enhance service delivery and customer satisfaction.Team Culture: Fostered a culture of teamwork and collaboration to achieve business objectives.Performance Monitoring: Monitored key performance indicators (KPIs) to drive improvements and optimize operations.
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