Kunal Kumar Thapa

Senior Operations Analyst | Driving Growth & Retention at Value Drive Technologies (Spinny) | Dibrugarh University Alum 🎓

Role: Senior Customer Success Manager at Spinny
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Kunal Kumar Thapa

Dynamic and analytical science graduate with expertise in customer success and a strong…

Experience

Senior Customer Success Manager
Spinny
Apr 2024 — Present · Gurugram, IN

Education

Dibrugarh University, Assam
Bachelor of Science - BSc, Botany/Plant Biology

Contact information

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•••••@spinny.com
Personal email
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Current company

Spinny

Retail Motor Vehicles · 4.9K employees · Founded 2015 · Gurugram, Haryana, India

Spinny is a new age used car end-to-end platform in India. By establishing absolute trust & simplicity in transactions, we are bringing radical change to the way people buy used cars. We follow a full-stack business model to offer Value, Transparency, and Simplicity to our customers. Our goal is to help our customers purchase a car that matches their aspirations with absolute confidence and complete peace of mind. We present our customers thoroughly inspected high-quality cars while making sure the overall process is entirely transparent and seamless. Every Spinny car must pass a 200-Point rigorous quality check and comes with a 5-Day no questions asked money-back guarantee. Our customers can shortlist a car of their choice from our online platform, and then can visit our physical car hubs for a no-obligation test drive. The right selection, adequate assortment, fair & scientific pricing, and assistance in decision making are the core pillars of our business model. We are on a mission to build Spinny as the most loved and trustworthy brand of India and believe technology has to play a significant role in achieving this. Do reach out to us to explore potential opportunities to collaborate if you share our passion. We are currently operating in Delhi-NCR, Bengaluru, Hyderabad, Pune, Mumbai, Kolkata, Chennai, Ahmedabad, Jaipur, Chandigarh, Indore, Coimbatore, Lucknow and Kochi.

spinny.com

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About Kunal Kumar Thapa

Experience

Senior Customer Success Manager

Education

Dibrugarh University, Assam

Find verified contacts for anyone on LinkedIn