Kunal Kumar Sinha

Senior Service Reliability Manager @Just Eat Takeaway.com

Developed disruptive processes to attain service availability of 99.95% across 10+ verticals in Europe & Canada regions\\\\n Devised and executed a strategic risk framework to sustain the potential risks with 78% accuracy, 0.1% false positives\\\\n Incorporated recommender systems to increase the average order size by 9% based on order history\\\\n Implemented time series forecasting techniques to predict order surge reducing customer wait time by 9 min\\\\n Designed & executed strategic data monetization plan connecting key business entities improving the revenue by 23%\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n