Kunal K.
Banking & Financial Services | Digital Payments | CMS, UPI, SWIFT | H2H Integrations | Project Management | Driving Client-Centric Solutions
- Role
- Client Implementation Specialist at 德意志银行
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kunal K.
With over 14 years of experience in the banking and financial services sector, I…
Experience
Client Implementation Specialist
Jul 2023 — Present · Mumbai, IN
Orchestrate end-to-end client implementation for the Asia-Pacific (APAC) region\'s H2H, API, SWIFT, and virtual payment solutions• Helm multi-regional projects to facilitate seamless integration and delivery within the SLA• Perform regular client reviews, address and resolve implementation challenges, and deliver solutions tailored to client\'s needs• Analyze and troubleshoot post-go-live issues to ensure product stability • Create training programs for clients to increase adoption rates• Lead the implementation of Host-to-Host (H2H) payment systems, virtual payments, and corporate Internet banking across Asia-Pacific (APAC) focusing on elevating client onboarding efficiencyKey Projects:• Spearheaded Host-to-Host (H2H) and SWIFT integrations for a major multinational client, that boosted transaction speed by 95%• Deployed a payment gateway solution to reduce transaction failures by 85%
Education
NIIT University
Post Graduate Diploma , Banking and Financial
2008 — 2009
Jaro Education
Master of Business Administration - MBA, Finance and Financial Management Services
2011 — 2013
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