Kunal Gupta

About Kunal Gupta

Writer by chance and BFSI wizard with subject matter expertise in Banking, Financial Services, and Insurance (NBFC) content creation. A results-driven Learning & Development professional skilled in Instructional Design, E-learning Development, TNI, TNA, and Assessments. Passionate about exploring new authoring tools, driving initiatives end-to-end, and collaborating with teams through strong analytical, interpersonal, and communication skills.

Experience

1. Instructional Designer

   NIIT Limited

   Sep 2024 — Present · Mumbai, IN

   Learning Strategy & Audience Alignment: Designed and implemented learning strategies aligned with business objectives and workforce needs through Training Need Identification (TNI) and Training Need Analysis (TNA). Created learner-centric solutions using content calendars, learner personas, and training gap analysis to drive performance improvement.• Content Development, Storyboarding & Multimedia Creation: Developed engaging and high-quality learning content across formats — eLearning modules, microlearning, videos, job aids, and infographics. Created detailed storyboards, video scripts, and design briefs following brand guidelines and instructional best practices.• Editing, Updates & Assessment Creation: Reviewed, edited, and standardized instructional materials for accuracy, clarity, and consistency. Designed and maintained an assessment repository using Assessment Centre, including quizzes, tests, and knowledge checks to evaluate learning effectiveness and reinforce retention.• Learning Effectiveness & Analysis: Monitored learning outcomes through performance metrics, learner feedback, and post-training evaluations. Conducted benchmarking and data analysis to identify trends, optimize learning interventions, and implement innovative L&D solutions.• Training Enablement, Vendor & Project Management: Managed end-to-end Learning & Development (L&D) projects — including vendor coordination, stakeholder engagement, and cross-functional collaboration for timely content delivery. Conducted internal training sessions on instructional tools, content standards, and learning methodologies.• Tools & Technologies: Proficient in Canva, Articulate Rise, iSpring Suite Max, MS Word, MS Excel, MS PowerPoint, and Assessment Centre for designing, developing, and evaluating learning content and assessments.

Education

• University of Mumbai

  Bachelor of Commerce - BCom, Financial Markets

  2009 — 2012

• Tolani Motwane Institute of Management Studies

  Postgraduate Degree, Finance and HR

  2014 — 2016

• Sacred Heart High School

  SSC, 10th Standard

  2007 — 2008

• Maharashtra Board

  HSC, Commerce

  2008 — 2009