Kunal Gupta
Technical Support Engineer ll ( Networker Dell Technologies) || EMC || Backup Administration || VMware || Virtualizaion
- Role
- Technical Support Engineer ll at Wipro
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Kunal Gupta
In my role at Wipro, I have had the incredible opportunity to work on the Dell EMC project, specifically focusing on Dell EMC Networker. Since joining in September 2021, I have been able to showcase my skills and dedication, resulting in numerous achievements and recognition.I am proud to share that I have received appreciation and a certificate for my exceptional performance, achieving a 0 DSAT (Dissatisfaction) rating. Additionally, I have consistently handled the highest number of service requests (SR), further demonstrating my commitment to delivering outstanding results. Both my Manager and Team Lead have appreciated my contributions, reinforcing my passion for my work. Working with Dell EMC Networker has been a rewarding experience, allowing me to continuously learn and grow over the past three and half years. I have acquired expertise in CORE, Devices (DD/AFTD/Tape/Cloudboost), and licenses, enabling me to effectively navigate and troubleshoot within this complex environment. I am genuinely excited about the future and the opportunities it holds for further learning and professional development. Below are the skills I have mastered:1. CORE2. Devices (DD/AFTD/Tape/Cloudboost)3. licenses.Worked on Networker: 9.x,18.x,19.xWorked on OS: Windows/Linux/Ubuntu/Solaris
Experience
Technical Support Engineer ll
Oct 2023 — Present
Education
Birla Institute of Technology and Science, Pilani
Master of Technology - MTech, Information Technology
CATALYST INSTITUTE OF MANAGEMENT AND ADVANCE GLOBAL EXCELLENCE
Bachelor in Computer Application(BCA) , Computer Programming
2018 — 2021
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