Kunal Goel

Senior Technical Engineer @Hitachi Systems India Pvt Ltd

Mumbai, IN

As a Senior Technical Engineer in Pre-Sales, I help organisations uncover and resolve application performance challenges using powerful APM tools like Dynatrace and Datadog. Understanding What MattersEvery engagement starts with listening. I work closely with customers to understand their environments, identify pain points, and align performance strategies with real business needs—whether that’s reducing downtime, improving digital experiences, or ensuring compliance. Turning Features into SolutionsFrom live demos to hands-on PoCs, I translate APM capabilities into practical value. My focus is on making performance data meaningful—helping teams detect issues earlier, troubleshoot faster, and optimize for both scale and stability. Cloud-Native and Kubernetes ReadyI specialize in cloud-based architectures and Kubernetes integrations, enabling seamless observability across complex, dynamic systems. Whether it’s banking apps or insurance platforms, I help ensure performance and reliability stay front and center.🤝 Collaborating to Deliver ValueI work side-by-side with sales, engineering, and product teams to deliver complete, tailored solutions. My role bridges technical depth with business impact—ensuring that APM investments directly support operational and strategic goals.Key Focus Areas: Application Performance Monitoring (APM) Dynatrace & Datadog Kubernetes & Cloud Observability BFSI-Specific Performance Needs PoCs, Demos & Technical Enablement Root Cause Analysis & Issue Resolution

SRM University, AP

Bachelor of Technology - BTech