Kunal Gawde
Manager at MERKLE a dentsu company
- Role
- Manager at Ugam
- Location
- Thane, IN
- LinkedIn followers
- 500 followers
About Kunal Gawde
Offering 13+ years of experience in Market research, Customer Insight, Voice of customer/ Customer experience, Online sample management & software development. • Confirmit, Dimensions, Qualtrics are the platforms which I have worked on till now. • Key responsibilities during this period included Client management, Project management, Team management, managing overall operations, managing service deliveries, scrum master role • Adept in managing successful operations and implementing procedures / service standards for attaining excellence. • Resourceful at maintaining relationship with clients to achieve quality product and service norms by resolving their critical issues • Excellent communication and organizational skills with expertise in customer relationship management • Worked with various market research & consultancy firms across globe • Successfully completed Migration/Transition of projects from one platform to another for many clients.
Experience
Manager
Apr 2019 — Present · Thane, IN
Education
Mumbai University
Bachelor of Science (B.Sc.), Information Technology
2005 — 2008
COLLEGE YEAR OF PASSING PERCENTAGE
B.Sc.(I.T), I.T.
2008 — 2008
Welingkar Institute of Management
PGDBM - Ebusiness, E - Business
2012 — 2014
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