Kunal Dutta
Senior Content Strategy Analyst
- Role
- Senior Content Strategy Analyst at Mastercard
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Kunal Dutta
Seasoned Technical Writer with 13 years of experience, dedicated to creating clear and…
Experience
Senior Content Strategy Analyst
Nov 2021 — Present · Pune, IN
Developed and updated technical content in collaboration with stakeholders.• Delivered high-quality technical writing projects adhering to CS & D standards.• Created a reliable content framework for customer delivery.• Served as a technical writing expert, resolving issues and advising leadership.• Designed end-user focused content frameworks with Mastercard partners, enhancing reusability.• Managed content creation using DITA, XML, API, and other technologies, following best practices.• Established and promoted standards for content organization and structure.• Provided exceptional service to business partners and clients.• Authored and edited content using XML tools.• Distributed technical content across multiple formats (PDF, HTML, XML, wiki).• Led initiatives and provided technical guidance as a key individual contributor.
Education
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Marketing
2017 — 2019
Pailan College Of Management and Technology
AIRCRAFT MAINTENANCE ENGINEERING, AIRCRAFT MAINTENANCE
2007 — 2010
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