Kunal Bhardwaj

About Kunal Bhardwaj

Hi, I’m Kunal Bhardwaj, a passionate DevOps/DevSecOps Engineer experience in driving seamless automation, optimising cloud infrastructures, and accelerating software delivery cycles. With a strong foundation in Collaborating with different teams and provide required support. I specialise in building Continuous Integration and Continuous Delivery (CI/CD) pipelines, automating complex deployments, and leveraging cloud services to create scalable and reliable solutions.I thrive on transforming manual processes into efficient automated workflows, using tools like Terraform, Docker, Kubernetes, Jenkins, Python and Ansible. My goal is to help organisations enhance productivity by delivering high-quality, mission-critical software with speed and precision. Key Expertise: Cloud Platforms: AWS Automation & IaC: Terraform CI/CD: Jenkin Containerization: Docker, Kubernetes Monitoring & Logging: Prometheus, Grafana, CloudWatch Version Control & SCM: Git, GIT HUB, AWS CodeCommit Scripting & Automation: Shell Scripting, Task Automation, PythonI’m committed to continuous improvement, and I\'m always eager to learn and explore new technologies that drive innovation in the DevOps space. Let’s connect! Feel free to DM me here.

Experience

1. Devops Engineer 2

   Netomi

   Jan 2026 — Present

   Netomi is the first AI platform for customer service, empowering businesses to activate, manage, and train AI that autonomously resolves 50%+ of tickets across email, social, and chat. We serve global leaders in retail, travel, telecom, finance, and insurance—like WestJet, Nestlé, and Singtel—delivering world-class experiences.Netomi blends machine and human intelligence: AI handles routine tickets, boosting agent productivity for complex tasks, eliminating drudgery, and driving faster resolutions for happier customers.

Education

• UPES

  Bachelor of Technology - BTech , Computer Science

  2018 — 2022