Kumar Shanmugam

About Kumar Shanmugam

Technology/Human Resources executive with three decades of experience in leading technology, operations, and staff in the financial and technology services industry. Proven track record in guiding large-scale, cross functional teams in an onshore/offshore delivery model with teams spanning across geographical regions through direct/matrix structure.#Leadership #Strategic Business Planning #Relationship Management #HR Operations #Application Development #IT Infrastructure #Operational Excellence #Portfolio Management #Finance Management #Risk Management #Change Management #Business Continuity and Resiliency #Diversity & Inclusion #Corporate Social Responsibility

Experience

1. Head of HR Transformation and Products (India and Philippines)

   Wells Fargo

   May 2023 — Present · Bengaluru, IN

   AI and Automation, People Analytics, Process Excellence and Transformation, Product Management, Change Management and Governance

Education

• Bharathiar University

  B.Sc, Computer Technology

  1992 — 1995

• Bharathidasan University

  MCA, Computer Applications

  1995 — 1998

• Indian Institute of Management, Calcutta

  Executive Program in Human Resources Management, Human Resources Management/Personnel Administration, General

Skills

• IT Service Management
• Service Delivery
• Business Analysis
• Global Delivery
• IT Strategy
• Sdlc
• Solution Architecture
• Transition Management
• Management
• Customer Relationship Management (Crm)
• Project Delivery
• Pmo
• Vendor Management
• Pmp
• Team Management
• Enterprise Architecture
• Resource Management
• Project Governance
• Software Development Life Cycle (Sdlc)
• Project Portfolio Management
• Requirements Gathering
• Software Project Management
• Crm
• Itil
• Program Management
• Project Management
• Requirements Analysis
• Release Management
• Incident Management