Kumarsagar Patil

About Kumarsagar Patil

I am a Salesforce Certified Administrator with 5+ years of experience in designing, implementing, and optimizing scalable CRM solutions across Sales Cloud and Service Cloud environments. I have strong hands-on expertise in Salesforce administration, including customization of standard and custom objects, fields, validation rules, and security models (profiles, roles, and permissions). I specialize in building efficient business processes using Flow Builder and have experience with Workflow Rules and Process Builder. I have worked closely with clients and cross-functional teams for requirement gathering, solution design, and end-to-end implementation aligned with business needs. My experience includes creating insightful reports and dashboards, approval processes, and automation to improve operational efficiency. I also have hands-on experience with Salesforce Pardot, including forms, form handlers, email templates, Engagement Studio journeys, automation rules, page actions, and segmentation lists. Additionally, I have strong integration experience using tools like Tibco Scribe and Integromat (Make), including integrating Oracle NetSuite, FTP systems, and Gmail with Salesforce CRM for seamless data synchronization. I also have experience working with Agentforce to support AI-powered service automation and workflows. I am passionate about leveraging Salesforce to streamline business operations, enhance customer experience, and drive data-driven decision-making.

Experience

1. Salesforce Administrator Ii

   Enverus

   Jul 2022 — Present · Bengaluru, IN

Education

• R. C. Patel Institute of Technology, Shirpur

  BE - Bachelor of Engineering, Computer Engineering

• SSVPS'S BAPUSAHEB SHIVAJIRAO DEORE COLLEGE OF ENGINEERING, DHULE.

  Diploma, Computer Engineering