Rajiv Kumar
Software Engineer @Lenskart | DTU | Building high performant and scalable Backend Applications | Java, Spring Boot, PostgreSQL, Kafka, Redis, Microservices.
- Role
- Software Engineer at Lenskart.com
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rajiv Kumar
As a results-driven Software Engineer specializing in backend development, I bring…
Experience
Software Engineer
Mar 2024 — Present · Gurugram, IN
Designed and implemented an event-driven Returns Serviceusing Java, Spring Boot, and Kafka, reducing system failuresby introducing a retry mechanism and event logging, which im-proved failure tracking and reduced resolution time by 30%.• Built a secure Gift Voucher Ledger for over stores acrossIndia, implementing database locking to prevent concurrencyissues and custom API authentication.• Enhanced doorstep Quality Control (QC) with XPRESSBEESCourier by adding serial number verification, cutting fraudulent returns by 40% and improving return processing accuracy.• Created scheduled jobs to write data into MongoDB and builtAPIs to read and display data on internal dashboards, enablingbetter decision-making for customer returns.• Automated survey outreach for non-buyers via WhatsApp andSMS using Amazon S3 and Cron scheduling, increasing customer feedback collection by 35%.• Collaborated with product managers and cross-functionalteams to gather requirements, ensuring timely delivery ofhigh-impact features.• Led Root Cause Analysis (RCA) for multiple critical issues inthe returns process, improving business metrics and minimizing return-related losses.• Served on-call for production support, quickly resolving inci-dents to reduce downtime and prevent financial impact
Education
Delhi Technological University (Formerly DCE)
Master of Technology - M.Tech, Computer Science
2020 — 2022
Delhi College of Engineering
Master's degree, Computer Science
JSS ACADEMY OF TECHNICAL EDUCATION, NOIDA
Bachelor of Technology(Hons.), Computer Science
2016 — 2020
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