Chetna Kumari

Assistant Manager @ Axis Bank | Formerly - HR Intern @ Mahindra Finance | Talent Acquisition

Role: Assistant Manager at Axis Bank
Location: Ranchi, JH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Chetna Kumari

Results-driven MBA student with a strong foundation in strategic thinking and business…

Experience

Assistant Manager
Axis Bank
Mar 2025 — Present
Boosted branch revenue by 20% through proactive client engagement and strategic cross-selling of financial products.* Improved customer satisfaction by reducing complaint resolution time by 30%, resolving issues swiftly and empathetically.* Analyzed customer behavior and transaction data to identify high-potential leads and segment outreach effectively.* Personalized communication strategies, leading to a notable increase in loan conversion rates.* Successfully upsold tailored financial solutions by aligning product recommendations with client needs and profiles.

Education

Birsa Agricultural University (BAU), Ranchi
Bachelor's Degree BSC (Hons.) FORESTRY , Forestry
Central University of Jharkhand
Master of Business Administration - MBA, HR
DAV Schools Network
Intermediate , Science

Contact information

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Work email
•••••@axisbank.com
Personal email
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Current company

Axis Bank

Banking · 108K employees · Founded 1994 · Worli Mumbai, Maharashtra, India

Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 5000 domestic branches (including extension counters) with 15,751 ATMs & cash recyclers spread across the country. The Bank has 6 Axis Virtual Centres with over 1,500 Virtual Relationship Managers as on 31st March 2023. The Overseas operations of the Bank are spread over eight international offices with branches in Singapore, Dubai (at DIFC), and Gift City-IBU; representative offices in Dhaka, Dubai, Abu Dhabi, Sharjah and an overseas subsidiary in London, UK. The international offices focus on Corporate Lending, Coverage Business, Trade Finance, Syndication, Investment Banking, Liability Businesses, and Private Banking/Wealth Management offerings. Axis Bank is one of the first new generation private sector banks to have begun operations in 1994. The Bank was promoted in 1993, jointly by Specified Undertaking of Unit Trust of India (SUUTI) (then known as Unit Trust of India), Life Insurance Corporation of India (LIC), General Insurance Corporation of India (GIC), National Insurance Company Ltd. (NIC), The New India Assurance Company Ltd. (NIA), The Oriental Insurance Company Ltd. (OIC), and United India Insurance Company Ltd. (UIIC). The shareholding of Unit Trust of India was subsequently transferred to SUUTI, an entity established in 2003. GIC, NIC, NIA, OIC, UIIC have been reclassified from promoter category to public category. As on March 31, 2023, SUUTI and LIC are the promoters of the Bank. With a balance sheet size of Rs. 13,17,326 crores as on 31st March 2023, Axis Bank has achieved consistent growth and with a 5-year CAGR (2017-18 to 2022-23) of 14% each in Total Assets & Advances and 16% in Deposits.

axisbank.com

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About Chetna Kumari

Experience

Assistant Manager

Education

Birsa Agricultural University (BAU), Ranchi

Central University of Jharkhand

DAV Schools Network

Find verified contacts for anyone on LinkedIn