Kumari Swati
Driving Innovation & Growth in IT/SaaS Industry | New Role, New Challenges | Excited to Drive Growth in myself! Innovative Consultant | Committed to Delivering Excellence in Project Management!
- Role
- Senior Project Consultant at Cvent
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Senior Project Consultant
Sep 2021 — Present · IN
As a Senior Project Consultant at Cvent, I lead and manage complex, high-profile event management SaaS projects for diverse clients across various industries. I am responsible for overseeing the full project lifecycle, ensuring the successful execution of large-scale events, and driving client satisfaction through tailored solutions. Key achievements include managing escalated projects, mentoring junior consultants, and optimizing event management strategies using Cvent’s platform to enhance efficiency and client outcomes.Project Leadership: End-to-end management of events SaaS projects, ensuring timely delivery, budget adherence, and client satisfaction for multiple, concurrent situations on the projects.Client Relationship Management: Serve as the primary point of contact for clients, proactively managing expectations, addressing concerns, and delivering customized solutions that align with client goals within respective timelines.Escalated Project Handling: Take ownership of high-priority and high value projects, resolving issues quickly and effectively, while ensuring seamless project execution for the clients.Mentorship & Team Leadership: Provide guidance and mentorship to junior consultants, inculcating professional development and enhancing team collaboration.Process Optimization: Identify opportunities for continuous improvement in project delivery, utilizing in-depth knowledge of Cvent’s platform to optimize event strategies and maximize client value.Cross-functional Collaboration: Work closely with internal teams including product management, sales, website designing and support to ensure smooth communication and efficient project execution.Reporting & Documentation: Maintain accurate project documentation and deliver regular status reports, ensuring transparency and clear communication with Internal/external stakeholders.
Education
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Master of Business Administration - MBA, Human Resources Management and Services
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