Kumar B.
IT Manager | 18 Yrs Experience | Application Maintenance • Cloud Infrastructure • R&D IT Ops
- Role
- Assistant Manager - R & d IT Platform at Unilever
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kumar B.
Digital-first IT Service Delivery & Application Operations Leader with 18+ years of experience architecting resilient enterprise ecosystems across SAP PLM, MDG, and EHS platforms. I specialize in orchestrating ITIL-aligned service frameworks, cloud-native infrastructure, and intelligent automation to drive operational excellence for global organizations in R&D, manufacturing, and enterprise domains.My expertise spans the full spectrum of Industry 4.0 transformation—from deploying AI-powered service management to cloud migration, and application modernization. I’ve consistently delivered outcomes that enhance uptime, reduce technical debt, and align IT capabilities with evolving business imperatives. Core CompetenciesSAP PLM · MDG · EHS · ITIL L2/L3 · Cloud Infrastructure (Azure, GCP) · ServiceNow · Generative AI · Predictive Analytics · Application Lifecycle Management · SLA Governance · Intelligent Automation · Digital Twin Enablement · Platform Modernization Impact Highlights- Reduced incident volume by 15% and turnaround time by 20% through RCA playbooks and user enablement- Delivered SAP PLM RISE migration in 3 months with zero business defects—accelerating time-to-value- Deployed AI chatbot via ServiceNow/BMC to deflect L1 tickets and elevate user experience- Boosted cloud performance testing by 20% during Teamcenter Active Workspace migration- Sustained 99.9% uptime through proactive monitoring, EOL governance, and change orchestration across Azure/GCP Certified in Google Cloud, Generative AI, Predictive Analytics, and Operations Management, I thrive on building scalable, secure, and future-ready IT landscapes that empower digital enterprises.
Experience
Assistant Manager - R & d IT Platform
Apr 2025 — Present · Bengaluru, IN
Lead, Govern and deliver Project and BAU activity for Cloud Infrastructure and IT Landscape Management TeamLeadership & Stakeholder Management: Application & Cloud Portfolio: Oversaw maintenance, upgrades, and integration for mission-critical applications: LabVantage LIMS, Biovia ELN, and SAP-integrated solutions. Delivered comprehensive cloud management and transformation on Microsoft Azure, includinginfrastructure provisioning and landscape optimization.
Education
VET BVL Polytechnic
DME, Mechanical
2003 — 2006
Alliance University
PGDM - Project Management , Information Technology Project Management
2016 — 2017
St Marys Convent
Schooling, Higher Secondary School
1991 — 2003
CADD Center
CAD, Project Management - Microsoft Project, CAD/CADD Drafting and/or Design Technology/Technician
Jain (Deemed-to-be University)
Bachelor of Business Administration - BBA, Data and Engineering
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