Kumaravelu Iyanar

About Kumaravelu Iyanar

Boasts over 31 years of IT experience within the banking sector, having undertaken diverse engagements with multiple clients in the BFSI domain across the US, UK, APAC, and LATAM regions. In the current role, providing consulting and advisory services for BFSI clients, focusing on business transformation, process optimization, and enhancing customer experience to achieve touchless and frictionless operations.Currently leading the Generative AI Center of Excellence, overseeing proof of concepts, identifying pertinent use cases within the BFSI sector to yield significant benefits, conducting experiments in the Generative AI Playground, fostering skill development, managing knowledge resources, and planning the roadmap for Generative AI production implementations.Recently, engaged in numerous business operations transformation projects for global clients, providing strategic roadmaps to enable touchless operations in both back-office and voice operations. Possesses a comprehensive understanding of back-office processes for cards and retail banking. With exceptional Subject Matter Expertise (SME) in the banking and cards domain, coupled with extensive technical experience and acumen, consistently delivers best-in-class solution roadmaps for clients aiming to transform their business processes.Developed over 100+ solutions and prototypes for next-generation ideas in the innovation lab and conducted numerous innovation workshops for clients. Contributed to research on Artificial Intelligence (AI) and its potential impact on the banking industry and applied for patents for solutions conceptualized in the innovation lab. Authored multiple white papers on topics including paperless banking, digital collections, eKYC, customer experience management, touchless business operations, computer vision, and relevant BFSI use cases.

Experience

1. Principal Consultant, Technology Head & Industry Advisor

   Tata Consultancy Services

   Apr 2013 — Present · Chennai, IN

   Consulting in Banking Technology -Digitization & Artificial intelligence, Robotic Process Automation (RPA), Back Office Automation - Robotics, Advanced Analytics, Natural Language Processing, Application Portfolio Analysis and rationalization, Product Evaluation and Selection, IT & BPO Synergy, Test Environment Management, Testing Optimization, DevOps Management & Automation Productization and Demand Management, Program Management Office, Managed Delivery Model, Application Retirement factory, Cloud Suitability assessment, New Banking Channels analysis

Education

• Crescent Engineering College

  BE, Civil Engineering

  1987 — 1991

• College of Engineering, Guindy, Anna University

  ME, Urban Engineering

  1991 — 1993

Skills

• IT Strategy
• Sales Management
• Project Governance
• Visionplus
• Strategic IT Consultancy
• Offshoring
• Credit Cards
• Pre-Sales
• Software Project Management
• Crm
• Retail Banking
• Ibm Mainframe
• Sdlc
• Solution Architecture
• Consultancy
• Training
• Credit Card Processing
• Systems Engineering Process
• Project Management
• Robotic Process Automation
• Requirements Gathering
• Sales Presentations
• Consulting
• Computer Simulation
• Client Relationship Building
• Consultants
• Systems Modeling
• Business Process Improvement
• Global Delivery