Teja Gadamsetty
CX & EX Solutions | Empowering Support Teams & Operations | Driving Loyalty, Retention & Service Excellence | Outbound Manager
- Role
- Outbound Sales Manager at SurveySparrow
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Teja Gadamsetty
With 10+ years in sales and experience management, I help organizations boost customer and employee engagement through actionable insights and automation. At SurveySparrow, I work with CX and marketing leaders to refine feedback strategies, optimize sales journeys, and drive measurable results.Partnering closely with team building SparrowDesk, I enable support operations to deliver faster, more personalized service through automation, seamless ticket management, and unified customer context—bridging the gap between feedback and resolution-Empowered customers to enhance satisfaction with SurveySparrow’s platform-Achieved a 700% increase in response rates and up to 18% CSAT improvement for clients-Improved client retention by 20% and contributed to significant revenue growth-Consistently exceeded sales targets, delivering high-value solutions to enterprise & mid-market clients.I focus on building strong client relationships and enabling organizations to act on real-time feedback for continuous improvement. Let’s connect to see how SurveySparrow can elevate your sales and customer experience. Reach out via DM or visit &
Experience
Outbound Sales Manager
May 2025 — Present · US
Manage a team of sales development representatives (SDRs) to drive outbound sales initiatives. • Develop and implement training programs to enhance team performance and efficiency. • Refine Ideal Customer Profile (ICP) to optimize lead generation and pipeline building. • Achieve increase in qualified leads through multi-channel outreach strategies.
Education
University of Leicester
Master of Science (MSc), Mechanical Engineering
2013 — 2015
Anna University Chennai
Bachelor's Degree, Mechanical Engineering
2009 — 2013
Skills
- Project Management
- Customer Service
- Strategic Planning
- Training
- Autocad
- Components
- Familiarity with Basics C Programming Language, Microsoft Excel & Word
- Microsoft Office
- Manufacturing
- • Familiar with Basics of Plc Programming and Matlab.
- Electricians
- Mechanical Engineering
- Engineering
- Cad
- Diploma in Product Design and Professional in Analysis
- Management
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