Kumaraguru Ethiraj
Aspiring Data Analyst | Proficient in Advanced Excel | Learning Power BI, SQL & Python | Turning Data into Actionable Insights
- Role
- Customer Service Associate Data Handling & Process Optimization at Reliance Retail
- Location
- Vellore, TN, IN
- LinkedIn followers
- 500 followers
About Kumaraguru Ethiraj
I’m an aspiring Data Analyst passionate about transforming data into meaningful insights.…
Experience
Customer Service Associate Data Handling & Process Optimization
Mar 2025 — Present
Manage and analyze customer data to identify trends, preferences, and areas for improvement, contributing to a better customer experience-Handle and maintain accurate records of sales, inventory, and customer interactions, ensuring data integrity and accessibility for decision-making-Use data insights to provide actionable recommendations to store management, improving operational efficiency and customer satisfaction-Generate daily and weekly reports on key performance metrics (e.g, sales, footfall, customer feedback) to support data-driven decision-making-Collaborate with team members to streamline processes and implement data-backed solutions for inventory management and customer service-Leverage data to resolve customer complaints and inquiries effectively, ensuring a seamless shopping experience-Develop a strong understanding of retail analytics, including sales trends, customer behavior, and inventory turnover, to support store operations.
Education
C. Abdul Hakeem College of Engineering & Technology
Bachelor of Engineering - BE
2012 — 2015
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