Kumar Sumit Gaurav

About Kumar Sumit Gaurav

Extending more than 23 yrs of accomplished experience in handling General Management,…

Experience

1. Chief Executive Officer

   Jubilee Insurance Uganda

   Nov 2020 — Present · Kampala, UG

   Responsible for * Business Development and Market Growth - Lead the expansion of Individual Life (Agency, Bancassurance, Alternate Distribution, Digital Sales) and Pension Segment (Deposit Administration fund and Umbrella Fund, Group Pension Plan and Retail Pensions, Income Drawdown Plan).* Financial Performance - Annual GWP Growth, PBT, ROE, Solvency Margin, IFRS 17 transition and adoption* Operational Efficiency - Expense ratio, Policy Persistency, Claims Turn around time* Human Capital Leadership - Build, motivate and retain a high performance leadership team aligned to Company\'s strategy. Lead talent development and succession planning at each key level. Promoting a culture of accountability, integrity and customer centricity.* Regulatory Compliance - Timely filing of IRA returns, No major compliance breaches, Audit rating* Customer Focus - Net Promoter Score, Customer Retention Rate, CRM integration* People and Culture - Leadership Strength, Employee Engagement Index, eNPS* Digital and Innovation - Digital Sales %, Automation Index, IT uptime, Data Analytics and Technology Adoption to support decision making and Operational Efficiency* Governance - Timely board reporting, adherance to Uganda Security Standards disclosure standards, stakeholder management. Maintain strong relationship with IRA, URBRA, Ministry of Finance, Uganda Insurers Association, Oversee AGMs and public disclosures. Promote Company\'s ESG and Sustainability agenda consistent with Jubilee Holding Group Strategy* New Partnerships - Alternate Distribution growth, Resale ratio, Employee Benefits global partnership with international Brokers * Risk and Internal Control - Establish and Maintain a robust Enterprise Risk Management Framework, Ensure Internal Audit findings are closed promptly, Uphold strong compliance and anti fraud mechanisms across the organization, Oversee Business Continuity Management, DR and Cyber Resilience matures.