Kumar

Senior Vice President, Infrastructure & Operations at First Citizens Bank

Role
Senior Vice President, Infrastructure & Operations at First Citizens Bank
Location
Chapel Hill, NC, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Kumar

Results-driven IT Executive with thought leadership and proven ability to execute across applications, infrastructure, and program management. With a consulting background and proficiency at learning new industries, drive for continuous improvement, speed to market and optimized service delivery.

Experience

  1. Senior Vice President, Infrastructure & Operations

    First Citizens Bank

    Dec 2013 — Present

    Transformed Infrastructure & Operations team focused on managing technology to a strategic business partner focused on delivering business strategies. Designed and delivered 2 new datacenters over a 24 month period, incorporating industry best standards and streamlined infrastructure. Leveraged the datacenter investments to revamp disaster recovery programs to eliminate multiple regulatory and audit findings. Implemented Unified Communications initiative to eliminate legacy PBX systems reducing support overhead and enhancing collaboration. Achieved a culture of continuous improvement by maturing service management processes, utilizing benchmarks & self-assessments and driving operational excellence. Implemented long-term roadmaps and capital planning to effectively manage resources and capital. Reduced operating expenses by over 15% through vendor negotiations, process improvements and technology initiatives. Supported multiple mergers & acquisitions. Attracted, retained and developed high performing individuals and cultivated a service oriented mindset to act as a trusted advisor to business. Lead a team of 120 full time employees and ~20 contractors with $70M+ operating budget. Selected as one of the 30 leaders across the bank to be part of a Decathlon leadership program.

Education

  • Bharathidasan University

    BS, Mathematics

  • The Institute of Chartered Accountants of India

    Chartered Accountant (CA), Accounting

Skills

  • IT Strategy
  • Integration
  • Consulting
  • Virtualization
  • Business Process
  • Business Analysis
  • IT Leadership
  • Project Management
  • Management
  • Process Improvement
  • Architecture
  • Strategic Planning
  • Visio
  • Enterprise Architecture
  • Software Project Management
  • Servers
  • Business Intelligence
  • Team Leadership
  • Erp
  • Executive Management
  • Oracle Applications
  • Oracle E-Business Suite
  • Strategy
  • Data Migration
  • Analysis
  • Data Center
  • Vendor Management
  • Software Documentation
  • Sdlc
  • Solution Architecture
  • Program Management
  • IT Operations
  • Information Technology
  • Sharepoint
  • Testing
  • Infrastructure
  • Leadership
  • IT Management
  • Cross-Functional Team Leadership
  • Oracle

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Kumar — Senior Vice President, Infrastructure & Operations at First Citizens Bank in Chapel Hill, NC, US | Unifers