Nagendra Kumar

Business Analyst @Rivigo

Gurgaon, IN

Consignment QC Program & CPM [Customer Promised Meet] Analytics Defining and testing logic ofsampling consignment for daily QC- check through SQL & Excel Built Model,QC hit rate of ~80% achieved with the average flag rate of 15-18 %; Monthly credit note raised amountdecreased to 15 L with the 3 % error in First Time Right Invoicing (FTRI) Created an impact of CNchange error reduced to the level of 10 % across the ClustersCustomer promised breached (CPB) analysis using R Scripts & SQL based Model, CPB Analysishelped the leadership to resolve the operational issues and achieve the Target CPM of 85% during Q3FY2019.Enabling the leadership team with the data driven insights on – CN change, delivery cooling, dispatchfailure reasons, long haul dispatch delay hours, pick up adherence other operational metrics - loadingunloading delay hours have been reduced to around 4~5 hours in the post COVID-19 scenarioManaging team of executives and analysts for setting up reporting dashboards via apache superset andanalysis

Vinayaka Missions University

Master of Business Administration - MBA

SRS collage Nawada Magadh unversity, Bodh Gaya

Bachelor of Science (BSc)