Kumar Love
Quality Leader | 18+ years | Digital & Customer Ops | Proficiency in Risk mgmt., Project Transitions, Quality Framework Development, Improvements through - Kaizen, LSS, advanced technologies such as AIML & RPA
- Role
- Program Manager Vice President Quality - Digital & Customer Ops at eClerx
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kumar Love
Program manager / VP in Quality for Digital and Customer Operations business at eClerx Services Ltd.(Mumbai /Chandigarh / Pune)
Experience
Program Manager Vice President Quality - Digital & Customer Ops
Apr 2017 — Present · Mumbai, IN
Education
Benchmark Institute
Lean Six Sigma Black Belt, Lean Six Sigma
2014 — 2014
Intertek
Certificate, ISO 9001 Lead Auditor
Uttar Pradesh Technical University
B.Tech, Electrical Engg.
Institute of Management Technology, Ghaziabad
PGDBM, Marketing, Information Technology
2005 — 2007
ASQ
Certificate, Lean Six Sigma Master Black Belt
2018 — 2018
Skills
- Team Management
- Business Process Improvement
- Transition Management
- Bpo
- Business Analysis
- Mis
- Vendor Management
- Management
- Operational Risk Management
- Iso9001 Auditor
- Lean Six Sigma
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