Kumar L.

About Kumar L.

Across organizations learnt to successfully implement strategic project management, resulting in productivity growth,With an MBA in Finance,I bring a refined understanding of cost management and financial strategy into technology-driven solutions.Workload Automation, Mainframe and Distributed Environment work exposures. Expert in agile and waterfall project management methodologies to produce high-quality deliverables that meets timeline and budgetary targets. A foundation in Computer Engineering from Anna University and certifications from Harvard ManageMentor in decision-making and process improvement empower the efforts. Optimized workflows and enhanced server security, leading to increased sales and a robust escalation process, all while fostering a culture of operational excellence.

Experience

1. Lead Administrator

   Wipro

   Dec 2023 — Present

   Applicative Knowledge of Project Management not limited to Project initiation, planning, tracking, Resource cost overview, Cost and staff management, Transitions, Accounts delivery up-scaling, People Management, Customer satisfaction Management, Risk Management, implementing best in class quality framework through strategic project management, resulting in significant productivity growth and CSAT score >98% Develop technical support plans, programs and staffing schedules to ensure adequate coverage is provided to meet customer needs, owns escalation process and related standard work. Develop detailed project plans, including scope, objectives, deliverables, timelines, and resource requirements. Coordinate with cross-functional teams to ensure alignment of project objectives with business goals and stakeholder expectations. Monitor and track project progress, identify risks and issues, and take proactive measures to mitigate them. Ensure adherence to quality standards, project timelines, and budget constraints. Identify opportunities for process improvement and operational efficiency within project management processes, and lead initiatives to enhance efficiency, effectiveness, and quality. Implement best practices, tools, and methodologies to streamline project delivery and enhance productivity.Communicate project status, updates, and risks to stakeholders in a timely and transparent manner. Collaborate with stakeholders to define project requirements, expectations, and success criteria.Develop and maintain project dashboards, reports, and metrics to track project performance, identify trends, and provide insights to senior management. Coordinate resource management activities with resource managers to identify resource needs and availability, including resource planning, allocation, and utilization, to ensure balanced assignments and optimal resource allocation across projects. Identify potential risks and issues that may impact project delivery.

Education

• Indira Gandhi National Open University

  Master of Business Administration - MBA, Finance

• Adwaitwa mission high school

  Science, Mathematics and Computer Science

• Saint teresa school

  Matriculation, Mathematics and Computer Science

• Anna University Chennai

  Computer science, Computer Engineering