Kumar Gyanam

About Kumar Gyanam

Transformational AI Architect | GenAI Leader | 20+ Years Building Enterprise-Scale AI SystemsKumar architect and operationalize sovereign, production-grade AI infrastructure for highly regulated fintech, healthcare, and media environments. At SBI Card, I engineered a secure on-premise RAG platform (100% data sovereign) processing 22M+ users and 21M+ monthly transactions with 99.9% uptime—delivering credit card recommendation engines, real-time agent-assist systems, and secure internal knowledge portals.What Kumar brings: Technical Architecture: LangGraph (stateful agents), vLLM (inference optimization), Ray Serve (distributed serving), ELK Vector Search, MLflow pipelines, n8n automation—30+ production deployments. Strategic Impact: Authored board-approved AI roadmaps. 400% growth in AI-driven bill payments. Scaled platforms supporting millions of users. 75+ FTE cost savings through intelligent automation. Full-Cycle Leadership: From AI strategy and vendor governance to production deployment and regulatory compliance. Guest Faculty at IIM and ISB (AI Strategy, Governance, Tech Leadership).Proven track record- 180% user engagement lift (ML recommendation engine)- 50% reduction in customer detractors (predictive analytics)- Multi-million dollar budget management- Enterprise procurement and ecosystem leadershipI combine deep technical expertise with C-level advisory capabilities, turning enterprise complexity into scalable, sovereign AI solutions. Currently exploring opportunities in AI infrastructure, enterprise AI architecture, and strategic technology leadership.Explore my work: gyanam.store (30+ live production systems)

Experience

1. Deputy Vice President Ai Platform Leader

   SBI Card

   Apr 2023 — Present · Gurugram, IN

   Led end-to-end design and operationalization of a sovereign, production-grade on-premise RAG platform for India\'s largest credit card issuer, processing 22M+ users and 21M+ monthly transactions with 99.9% uptime SLA.Infrastructure & Architecture:Architected a secure, air-gapped GenAI ecosystem integrating 45+ enterprise components—LangChain + LangGraph for stateful agentic workflows, Ray Serve for distributed inference, vLLM for high-throughput optimization, and ELK Stack as vector database. Deployed open-source LLMs (Llama-3, Mistral) with Airflow-managed data pipelines and continuous Ragas-based RAG evaluation via MLflow.Strategic Leadership- Authored board-approved AI roadmap driving 400% growth in AI-channel bill payments- Scaled platform from pilot to enterprise-wide deployment (22M+ users, 21M+ txns/month)- Led enterprise-wide AI procurement, vendor evaluation, and governance- Reduced operational costs by 75+ FTE through intelligent automationCompliance & Governance:Established financial-grade security, regulatory compliance protocols, and large-scale system audits for fintech AI governance.

Education

• Indian Institute of Technology, Madras

  Bachelor's degree, Data Science & Programming

• Google Mobile Academy

  Digital Garage Certificate, Online marketing fundamentals

  2017 — 2017

• Indian Institute of Management, Calcutta

  AI Powered Marketing

  2021 — 2022

• Institute of Rural Management (IRM)

  Master of Business Administration - MBA, Marketing/Marketing Management, General

  2004 — 2006

• Ranchi University

  Bachelor of Science - BS, Mathematics

  2001 — 2004

Skills

• Business Development
• Strategy
• Mis
• Key Account Management
• Competitive Analysis
• Crm
• Incentive Programs
• Marketing Strategy
• Marketing
• Yield Management
• Business Planning
• Strategic Planning
• Customer Relationship Management (Crm)
• Business Analysis
• Team Management
• Sales Management
• Product Marketing
• Management
• Business Strategy
• Data Analysis
• Channel Management
• Marketing Management
• Market Analysis
• Management Information Systems (Mis)
• Market Research
• Account Management
• Product Management
• Leadership
• Sales