Kumar Gaurav

Training & Development Professional | Trust & Safety | Content Moderation | e-Commerce | Telecom | BFSI (Risk Management, Fraud Prevention, Claims, Chargeback, AML)

Role
Senior Manager Training Development at Futwork
Location
Delhi, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Kumar Gaurav

Currently leading the training function with a team of training experts in order to ensure the overall enhancement & effectiveness of business metrics and linked sub-units. Rich experience of 12+ yrs in Training Functionality & Management along with expertise in Content Development, People Management, Performance Management, and Appraisals. Overall 16+ yrs of experience in Banking Fraud Mitigation/AML/Chargeback/Claims & Customer Service. Besides this have got the opportunity to work with a couple of Telecommunication, E-Commerce, and Content Moderation partners as well.

Experience

  1. Senior Manager Training Development

    Futwork

    Apr 2022 — Present · Mumbai, IN

Education

  • DSSN (UP Board)

    10+2, Physics, Chemistry & Maths

    2002 — 2004

  • CSJM University Kanpur

    Bachelor of Science (B.Sc.), Maths & Physics

    2006 — 2008

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Kumar Gaurav — Senior Manager Training Development at Futwork in Delhi, IN | Unifers