Kumar Anjan

Technical Solutions Engineer

Role
Technical Solutions Engineer at dunnhumby
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Kumar Anjan

Dynamic Technical Solutions Engineer with over 7 years of experience across AdTech, product development, and client support.Proficient in troubleshooting complex technical challenges, delivering end-to-end platform implementations, and providing valuable technical insights for continuous product improvement.Expertise in leading cross-functional teams, collaborating with developers, and ensuring smooth deployment and onboarding for high-profile clients. Adept at translating technical details for non-technical stakeholders and improving customer satisfaction by resolving critical issues within strict SLAs.Proven track record in working with tools like TradeDesk, Meta, Google Analytics, Salesforce, and AWS, and contributing to product innovation by aligning technical requirements with business needs.

Experience

  1. Technical Solutions Engineer

    dunnhumby

    Jun 2023 — Present · Gurugram, IN

    Provide detailed technical knowledge of Partners Platforms (TradeDesk, Infosum, Meta) to internal teams to understand, prioritize and drive platform development- Run platform implementation reviews and end-to-end testing, ensuring prompt and proper resolutions of technical challenges- Improve product features by providing feedback to internal cross-functional teams including Product Management, Engineering and Business Development- Deliver the technical implementation of dunnhumby Media products with the client\'s technical team- Provide developers with customers’ feedback to help identify potential new features or products- Work on issues discovered during dunnhumby Media products deployment and testing, troubleshoot the problems with resolution- Work on the technical requests of the current customers and solve all the technical issues- Explain complex technical details to a non-technical audience (Media Planners, Client Management team)- Document deployment processes, work on document specifications of new products- Respond to technical concerns and problems, ensuring smooth implementation and launch- Support the clients onboarding, implementation and monitoring.

Education

  • Dr. A.P.J. Abdul Kalam Technical University

    Bachelor of Technology (B.Tech.), Computer Science

    2013 — 2017

  • Dav Public School, Sahibabad, Ghaziabad

    HSC (12th), PCM with Computer Science

    2012 — 2013

  • D.A.V. Public School, Sahibabad, Ghaziabad

    SSC (10th), All CBSE Subjects

    2010 — 2011

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Kumar Anjan — Technical Solutions Engineer at dunnhumby in Gurugram, HR, IN | Unifers