Kumar Aniruddha Das
Experienced Operations Leader | E-commerce Expert | Business Analyst | Customer-Centric Professional |Warehouse Operations |AWS/WFS ORDER FULFILLMENT
- Role
- Senior Business Analyst Operations Lead at Ergode It Services Pvt Ltd
- Location
- Siliguri, IN
- LinkedIn followers
- 500 followers
About Kumar Aniruddha Das
I am a results-oriented professional with over a decade of experience optimizing operational processes across diverse industries. My expertise lies in e-commerce and warehouse management, where I have consistently identified opportunities for enhancing business efficiency and fostering strong customer relationships. As a Senior Business Analyst/Operations Lead, I have honed my skills in managing day-to-day e-commerce operations, tracking inventory, overseeing fulfillment, and streamlining shipping processes. My commitment to meticulous order tracking ensures accurate and timely order dispatch, contributing to exceptional customer satisfaction. I take pride in my ability to lead cross-functional teams, driving them towards achieving and exceeding targets. My strong analytical skills and customer-centric approach have allowed me to analyze online retail sales data and market trends, resulting in data-driven strategies to improve overall business performance. With a background in client-facing roles within the hospitality sector, I have cultivated exceptional communication skills and a deep commitment to customer relationship management. I thrive in collaborative environments and am dedicated to fostering a positive team culture. I am passionate about driving operational excellence, increasing profitability, and delivering results. I am excited to contribute my multifaceted skill set to support your company\'s growth and success. Let\'s connect and explore how to work together to achieve your business objectives.
Experience
Senior Business Analyst Operations Lead
Feb 2022 — Present · Siliguri, IN
Education
Punjab Technical University
Bachelor's degree in Multimedia & Graphics
2009 — 2012
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