Kumar Aditya Ranjan
3+ Years in Customer Experience | E-commerce, Field Loyalty & Utility Support | Social Media Complaint Resolution
- Role
- Consumer Complaints Redressal at Laqshya Media Group
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Kumar Aditya Ranjan
Customer Support Professional with 3+ years of experience across e-commerce, loyalty…
Experience
Consumer Complaints Redressal
Apr 2025 — Present · Lucknow, IN
Dedicated and detail-oriented Social Media Customer Support Executive currently managing the official X (formerly Twitter) handle of UPPCL at Laqshya Media Group. Skilled in handling real-time customer grievances related to electricity services, responding promptly to public queries, and ensuring resolution through coordination with concerned departments. Adept at maintaining brand image, preparing daily interaction reports, and delivering exceptional digital customer service. Strong communication skills in both Hindi and English, with a focus on public service, social media engagement, and consumer satisfaction in the power sector.
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