Kumar A.

About Kumar A.

Offering over 7+ years of experience in International and Domestic Customer Relationship and Retention Management, Operations encompassing, People Management & Development, Business Development, Training Management, Attrition Control, Exposure and respect to all cultures across the globe.Specialties: Customer Relation and Retention Management, People Management & Development, Business Development, Training Management, Lead generation, Sales, Survey,

Experience

1. Client Solutions Manager

   Clara Ai Sdr

   Mar 2026 — Present · NY, US

   Leading Client Solutions for Clara AI SDR, focused on helping enterprises operationalize AI teammates within their revenue workflows.Working closely with organizations to understand how outreach, qualification, and engagement are currently structured, and identifying opportunities to introduce AI as an execution layer. Clara is positioned not as a tool, but as a teammate that participates in workflows and enables consistent, scalable interaction across the funnel.My work involves translating business objectives into practical AI-led workflows, ensuring that deployments align with how teams actually operate rather than forcing process changes.Key areas of focus include:• Designing AI SDR workflows aligned with pipeline and engagement goals• Supporting adoption across revenue and growth teams• Integrating Clara seamlessly within existing systems and processes• Improving consistency across outreach, follow-ups, and lead engagementThe emphasis is on enabling organizations to move from manual, bandwidth-constrained processes to systems where AI teammates contribute meaningfully to execution.