Kuldip Kang
Head of Propositions & Change @Allianz
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WORK HISTORY
Head of Propositions & Change @Allianz
London, GB
Leadership of a team of c75 employees• Responsible for overseeing the Strategy, Claim Relationship Management, Digital Propositions, Complaints, Customer Insight and Communications teams, to ensure effective delivery of our customer proposition plans, behaviours and strategic ambitions• Accountable for the development and implementation of the customer propositions strategy for Allianz • Responsible for driving strong working relationships between the propositions and other business areas, ensuring alignment of our strategy with the business-wide and global strategies on customer insight, digital propositions and communication• Responsible for driving elevation and promotion of the Allianz proposition, both internally and externally• Claims Business Owner in the development of digital strategies and automation
EDUCATION
Queen Mary University of London
Bachelor’s Degree, Geography
SKILLS
ABOUT KULDIP KANG
A creative, ‘think outside of the box’ leader, combined with a confident and winning attitude, committed towards customer centricity and people empowerment Strategic business thinking & goal-oriented change expert, combining analytical and problem-solving skills with strong execution mindset; proven track-record in successfully implementing projects, c-suite management interaction, stakeholder management & customer experience design.
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