Kuladeep Kondala

About Kuladeep Kondala

Results-driven IT professional with 5+ years of experience in software development, with…

Experience

1. Senior Software Engineer

   EY

   May 2025 — Present · Hyderabad, IN

   Project: NBC – Banking CRM ApplicationRole: Senior Software Engineer (Dynamics 365 CRM Developer)As a Dynamics 365 CRM Developer, I led the development of a customized banking CRM solution aimed at enhancing customer onboarding, credit approval workflows, and operational efficiency. Key contributions included:1)Developed and implemented a comprehensive CRM solution using Dynamics 365 and Power Platform to streamline customer onboarding and transaction management.2)Designed scalable model-driven apps with responsive UI support for both web and mobile users.3)Created custom entities and business logic for automated account lifecycle management and data entry processes.4)Built approval workflows that extract data from Word documents and route requests based on a defined credit hierarchy.5)Enabled dynamic email notifications to relevant stakeholders based on real-time credit evaluations and approval decisions.6)Configured a custom command button to generate a PDF summary of the approved application data and automatically email it to end customers on behalf of the NBC banking team—facilitating smooth, compliant communication post-approval.7)Implemented role-based access control and security roles to enforce data security and regulatory compliance across the system.

Education

• Gudlavalleru Engineering College, Seshadri Rao Knowledge Village, Gudlavalleru, PIN-521356(CC-48)

  B.Tech, E.C.E

• Sri Chaitanya Junior College.(Raman Bhavan-3)

  Intermediate, M.P.C

• St.Ann's Convent School.(Pathapatnam)

  Secondary Education